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"Shop & Collect" Service

 

Why take your Duty Free all over the world, only to bring it back home again? Simply leave your shopping with us and pick it up on your return. That’s less to carry on your travels and time saved when you get back. Visit our "Shop & Collect" counter in our Arrivals store when you touch down in Australia and you’ll be reunited with your goodies. Welcome home! to Australia.


Not only will you save money with our great duty and tax free prices, you’ll also save time at the airport. It’s the perfect way to save time and money.

 

WHEN you DEPART AUSTRALIA  

1. Do your duty free shopping, either:

  • online at www.firstdutyfree.com.au
  • by phone on 1800 733 000
  • or in-store when you depart Australia (prior to security screening).
     
  • 2. We’ll pack your duty free and have it Ready for Collection at our airport Collection Point when you depart (after security screening).


    WHEN you RETURN to AUSTRALIA^ 

    1. Do your duty free shopping before you leave Australia, either:  

  • online at www.firstdutyfree.com.au
  • by phone on 1800 733 000
  • or in-store when you depart Australia.
  •  

    2. We’ll pack your duty free and have it Ready for Collection at our airport Collection Point in our arrivals store before you pick up your luggage.


    ^Sale of duty and tax free products on arrival into Australia is subject to Australian Customs regulations and not all products are eligible for sale. Please call our hotline number above for further information.